Human resources (HR) refer to the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which individuals command. Similar terms include manpower, labour, or personnel.

The Human Resources department (HR department, sometimes just called "Human Resources") of an organization performs human resource management, overseeing various aspects of employment, such as compliance with labor law and employment standards, interviewing and selection, performance management, administration of Employee benefits, organizing of employee files with the required documents for future reference, and some aspects of recruitment (also known as talent acquisition) and employee offboarding. They serve as the link between an organization's management and its employees.

The duties include planning, recruitment and selection process, posting job ads, evaluating the performance of employees, organizing resumes and job applications, scheduling interviews and assisting in the process and ensuring background checks. Another job is payroll and benefits administration which deals with ensuring vacation and sick time are accounted for, reviewing payroll, and participating in benefits tasks, like claim resolutions, reconciling benefits statements, and approving invoices for payment. HR also coordinates employee relations activities and programs including, but not limited to, employee counseling. The last job is regular maintenance, this job makes sure that the current HR files and databases are up to date, maintaining employee benefits and employment status and performing payroll/benefit-related reconciliations.

A human resources manager can have various functions in a company, including to:

→ Determine the needs of the staff/personnel.
→ Determine whether to use temporary staff or hire employees to fill these needs.
→ Determine do's and don'ts.
→ Train and develop management styles
→ Recruit and/or interview the best employees
→ Train employees and upgrade their learning knowledge
→ Supervise the work
→ Evaluate the work
→ Establish discipline work culture in the organization
→ Avoid politics in the office.
→ Apply HR software for the ease of work in the organization.
→ Manage employee relations. If there are unions, perform collective bargaining
→ Prepare employee records and personal policies.
→ Manage employee payroll, benefits, and compensation
→ Ensure equal opportunities
→ Deal with discrimination
→ Deal with performance issues
→ Prepare remote work and hybrid work policy
→ Ensure that human resources practices conform to various regulations
→ Motivate employees
→ Mediate disputes

Managers need to develop their interpersonal skills to be effective. Organizational behavior focuses on how to improve factors that make organizations more effective.


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